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Terms 
WEBSITE USE TERMS of USE

Social Mediology Pty Ltd and the AI Success Lab
Last Updated: 15th April, 2025

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Welcome to our website. This website with URL address www.socialmediology.com.au and www.aisuccesslab.com is operated by Social Mediology Pty Ltd (ABN 99 136 782 539). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Social Mediology Pty Ltd’s relationship with you in connection to this website. Should you not agree with any of these terms and conditions, please do not use our website.

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The term 'Social Mediology Pty Ltd' or 'AI Success Lab' or 'us' or 'our' or 'we' refers to the owner of the website, whose registered office is PO Box 188, Samford, Queensland, Australia. The term 'you' refers to the website user.

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1. Use of Website and Content

Your use of this website is subject to the following terms:

  • The content of this website is for your general information and use only. It is subject to change without notice.

  • All content, including text, images, audio, video, software, training materials, products, and other materials made available through this site are the intellectual property of Social Mediology Pty Ltd or its licensors.

  • You may not reproduce, distribute, modify, or otherwise use the content except as permitted under these Terms or with written consent.

 
2. Trademarks and Copyright

  • All trademarks reproduced on this website that are not the property of, or licensed to, the operator are acknowledged.

  • All content is protected by copyright and intellectual property laws. Any unauthorised use may give rise to a claim for damages.

 
3. Liability Disclaimer

  • The information on this website is provided on an "as is" basis. We do not provide any warranty or guarantee as to the accuracy, completeness, or suitability of the information for any particular purpose.

  • Your use of any information or materials is entirely at your own risk.

 
4. Account and Communication

  • When you register, you agree to receive communications from us regarding programs, services, and notices. You may opt out at any time.

  • Any feedback, suggestions, or submissions provided through the site become the property of Social Mediology Pty Ltd.

 
5. Data Security

  • We use reasonable measures to protect user data but cannot guarantee absolute security.

 
6. Privacy Policy

Use of this site is governed by our Privacy Policy.

 
7. Online Purchases & Payment

  • Payments are processed via Stripe. You agree to the Stripe terms upon purchase.

  • Payment authorisation is considered valid for program, product, or service delivery.

  • Failed or late payments may result in restricted access.

  • You agree to be financially responsible for all purchases made by you or authorised persons.

 
8. Refund Policy

Your purchase of any course, product, or membership from Social Mediology Pty Ltd is governed by the specific terms outlined at the time of purchase.

 

Refunds will be granted only in accordance with the stated refund policy relevant to each individual offer. 

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In most cases and unless otherwise stated:

  • All sales are final.

  • No refunds will be granted outside of specified trial periods, guarantees, or exceptional circumstances explicitly outlined.

 

If a product or membership specifies a different refund or guarantee period, those specific terms apply.

For any refund-related queries, contact us at: service@socialmediology.com.au

 
9. AI Success Lab – Elite Membership Terms & Conditions

By purchasing the AI Success Lab – Elite Membership ("Membership"), you agree to the following:

 
Access and Usage

  • Membership includes immediate access to all available resources, content, coaching sessions, community forums, and tools.

  • All sales are final. No refunds will be issued unless explicitly stated.

 
Subscription Options

 

Monthly:

  • Recurring billing monthly from sign-up date.

  • Cancel anytime. Access ends at the conclusion of the current billing cycle.

  • No pro-rata refunds for unused time.

 

Annual:

  • Billed once per year.

  • Renewal reminder sent in advance.

  • No partial refunds once billed.

 

Lifetime:

  • Guaranteed access for a minimum of three (3) years from purchase.

  • If access ceases within the three-year window, a pro-rata refund will be issued based on time remaining.

 
Intellectual Property

  • Content is for individual use only.

  • Copying, distributing, or sharing of materials without permission is strictly prohibited.

 
Discontinuation

  • The Membership may be modified, paused, or discontinued with notice. Any discontinuation within the guaranteed term will result in appropriate refunds as per above.

 
Disclaimer

  • We do not guarantee specific outcomes or business results.

  • The Membership is educational in nature and results may vary.

 
10. Indemnity & Limitation of Liability

  • You agree to indemnify and hold harmless Social Mediology Pty Ltd against any claims related to your use of the site or services.

  • We are not liable for any losses or damages, direct or indirect, arising from your participation.

 
11. Governing Law

These terms are governed by the laws of Queensland, Australia.

 
12. Updates

We reserve the right to modify these terms at any time. It is your responsibility to check periodically for changes. Continued use of the website and services constitutes acceptance of the revised terms.

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Last Updated: 15th April, 2025

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